1. Information We Collect

We collect the following types of information:

A. Information You Provide

  • Parent/guardian name

  • Child’s name and/or age

  • Email address

  • Phone number

  • Class preferences, interests, or scheduling info

  • Messages or notes submitted through our forms

B. Information Collected Automatically

When you visit our website, certain data may be collected through third-party tools, including:

  • IP address

  • Device type

  • Browser type

  • Cookies and tracking pixels

  • Website activity

C. Information from Ads & Lead Forms

If you submit your information through a Meta (Facebook/Instagram) lead form, we receive the information you voluntarily provide, such as:

  • Name

  • Email

  • Phone number

  • Child’s age (if included as a question)

2. How We Use Your Information

We use your information to:

  • Contact you about trial classes, enrollments, and programs

  • Schedule classes or events you request

  • Send important updates or confirmations

  • Improve our services and customer experience

  • Provide customer support

  • Process registrations, billing, or follow-up messages

  • Send promotional messages you opt into (you may unsubscribe anytime)

We do not sell your personal information to third parties.

3. How We Share Your Information

We may share your information only with trusted service providers who help us operate our business, such as:

  • iClassPro (class management system)

  • Squarespace (website host)

  • Meta, Google, and other advertising platforms

  • Email/SMS communication tools

These providers only receive the information needed to perform their services and are not permitted to use it for other purposes.

We do not sell, rent, or trade your information.

4. Children’s Privacy

We collect parent/guardian information — not children’s personal data directly unless voluntarily provided by the parent (e.g., “child’s age”).

We do not knowingly collect personal information from children under 13 without parental consent, in accordance with COPPA.

5. Your Rights & Choices

You may request at any time:

  • To access the information we have

  • To update or correct your information

  • To delete your information

  • To opt out of marketing messages

To make a request, email:

📧 info@urbanyouthpark.com (or whichever email you prefer)

6. Data Security

We take reasonable technical and administrative measures to protect your information from unauthorized access, misuse, loss, or disclosure.

7. Data Retention

We retain personal data only for as long as needed to:

  • Provide services you request

  • Comply with legal obligations

  • Maintain accurate business records

  • Improve our services

You may request deletion at any time.

8. Third-Party Links

Our website or messages may contain links to third-party websites. We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date.

10. Contact Us

If you have questions or requests regarding your data, please contact us:

📧 orlando@urbanyouthpark.com

📍 Urban Youth Park

Orlando, FL (and all UYP locations)